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In agentic commerce, the agent won’t ask—it will judge

In this Fast Company article, Aurora Insights Founder & CEO Todd James looks at what agentic commerce could mean for retailers. As AI agents take on more of the shopping process, they may increasingly decide not just what to buy, but where to buy it. That shifts competition beyond the customer experience to areas such as price, availability, fulfillment, loyalty and data. The article outlines what retailers should be thinking about now as that shift begins. Originally published in Fast Company.

Artificial Intelligence, Strategy, Retail, Agentic

Sep 20, 2026

The global AI race: who will define the next era?

Aurora Insights Founder and CEO Todd James joined Fast Company Editor-in-Chief Brendan Vaughan and Bot Auto CEO Xiaodi Hou at the Fast Company Impact Council Annual Meeting to discuss who is positioned to define the next era of AI. James argued that the race has moved beyond model performance alone. The next phase will be shaped by infrastructure, energy, supply chain resilience, enterprise adoption, and the ability to convert AI into durable economic advantage. His view: the winners will balance speed, resilience, and trust while turning AI into real operating performance.

Artificial Intelligence, Strategy, Global

Jun 5, 2026

AI is a leadership problem, not a technology problem

AI is no longer a question of whether companies are experimenting. Most are. The harder question is whether that activity is changing the economics of the business. In this Fast Company article, Todd James argues that AI becomes a leadership issue when pilots, platforms, and roadmaps fail to connect to P&L impact, faster decisions, and the confidence executives need to act.

Strategy, Artificial Intelligence

May 25, 2026

AI, Leadership, and the New CEO Agenda

AI is no longer a technology story. It is a leadership test. In this Forbes article, Todd James argues that CEOs need to reframe AI around three executive priorities: value, velocity, and confidence, so they can turn experimentation into business performance and durable advantage.

Artificial Intelligence, Strategy

Mar 6, 2026

How Tech Leaders Can Align Teams Around the Company Mission

In this Forbes Expert Panel, Todd James joins other technology leaders to share practical ways to keep company mission from fading into background noise. His perspective emphasizes that real alignment is not just intellectual. It is emotional, owned, and reinforced under pressure.

Leadership, Artificial Intelligence, Strategy

Mar 6, 2026

Unlocking Big Retail Revenue with AI

Top retailers are already using AI to accelerate growth, strengthen customer relationships, and streamline operations. In an engaging podcast discussion, CEO Todd James breaks down the innovations and shifts every retail leader should be watching.

Artificial Intelligence, Strategy, Retail

Nov 26, 2025